Drops::AccountDrop is hiring an Operations Manager

Benefits/Perks

Top industry compensation
Vision and dental insurance
Paid Holidays
Paid vacation time
401K retirement plan
Career progression
Professional development

Key Responsibilities:

Ensure production staff follows SERVPRO® Franchise processes relating to customers and takes care of customer needs
Keep the Owner or General Manager updated on production
Manage production managers and manage production staff, as necessary
Oversee Work-in-Progress (WIP) meetings to monitor progress of jobs, ensuring most efficient production possible
Oversee or manage Large Loss jobs by providing quick responses to job loss site, ensuring any size losses are handled professionally and profitably
Oversee and verify accuracy of job estimates, resulting in improved profit margin
Ensure compliance with job standards to achieve defined results in production division
Keep facility in working order, ensuring equipment is well-maintained
Make sure production team employees follow safety and risk management guidelines on the job site, in the office, and while traveling
Review all job paperwork (scope, estimate, job diary, and work orders) to ensure staff is ready to do the job efficiently and within compliance

Requirements:

Valid Driver's License
5+ years of operation management experience
Effective written and oral communication
Experience in cleaning/restoration industry preferred
IICRC certifications preferred
Ability to travel locally and out of state when necessary
Ability to successfully complete a background check subject to applicable law

About Us
Our company is a family-owned and operated franchise that has been in business over 10 years. We focus on the continued growth and development of our technicians utilizing SERPVRO's training programs . The atmosphere at our company makes coming to work more like being part of the team and less like a job. For more information, please visit us at www.servprosouthbend.com.

Compensation: $75,000.00 - $85,000.00 per year

Picture yourself here fulfilling your potential.

At SERVPRO^®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO^® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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